Cookie Usage and Privacy Policy Notification (hereinafter referred to as the Privacy Policy)

The data controller for personal data is Limitless Machinery OÜ (registry code 14540036) (hereinafter also referred to as “We”), and for any questions regarding personal data, please write to alan@limitlessmachining.eu

This Privacy Policy contains useful information about how and why we collect, process, and share personal data. The Privacy Policy does not reflect the data processing of other company websites or services they offer.

This Privacy Policy is based on the General Data Protection Regulation (GDPR) and aims to protect the privacy of customers in accordance with the laws of the Republic of Estonia and European Union regulations.

Terms

  • Personal data (data) are data directly or indirectly related to a website user.
  • Data processing refers to any activity involving data, including their collection, processing, storage, correction, or deletion.
  • Users refer to all individuals who visit the website, use our services, or contact us in any other way.
  • Services include all free and paid services and products offered by us, including downloadable guides, e-books, and videos.

What Data Do We Collect?

We only collect and process data necessary for achieving our goals, and the main data are listed below (the list is not exhaustive):

  • Contact details such as name, address, phone number, email address, etc.
  • Data required for the preparation of contracts and other documents.
  • Data required for the analysis of user journeys on the website.
  • Statistical data of website users.

On What Grounds and for What Purposes Do We Process Data?

We process user data to fulfill both our contractual obligations and to provide users with a higher quality service. We also use data to better understand users’ actual interests, improve user experience, and improve customer communication quality.

Here are the main purposes of data processing (the list is not exhaustive):

  • Marketing activities and the creation and management of a customer database, including sending newsletters and promotional offers.
  • Providing services or products: processing data required for contract preparation.
  • Improving services or products: collecting feedback, analyzing user journeys, etc.
  • Enhancing customer communication and user experience: gathering statistics, optimizing website traffic, etc.
  • Compliance with legal obligations and regulations.

The legal bases for data processing are user consent, our legitimate interest, and obligations arising from laws and regulations.

How Do We Collect Data?

We obtain processed data about users either directly from the user or automatically through our website, mainly in the following ways (the list is not exhaustive):

  • Becoming a customer.
  • Communicating via email, phone, or other means.
  • Browsing the website.
  • Subscribing to newsletters.
  • Requesting price quotes.

Cookies

To ensure a better user experience, more effective marketing activities, and data collection for statistics, we use cookies on our website.

A cookie is a small text file sent by a web server to the user’s web browser and stored on the user’s computer’s hard drive. Cookies are used to collect information about how the user interacts with the website to personalize and improve the user experience.

Cookies are mostly created by various service providers that support the website. For this purpose, it is sometimes necessary to share data with service providers.

Here are the main third-party service providers we use:

  • Statistics and analytics: Google Analytics.
  • Marketing: Facebook.
  • Customer communication: Facebook Messenger.
  • Newsletters: Mailchimp.

Users are considered to have consented to the use of cookies if their browser settings allow cookies or if the user confirms their consent to the terms of use of cookies.

Users can disable or delete cookies on their device by changing the appropriate settings in their browser. Instructions for deleting and configuring cookies in your browser: Chrome, Internet Explorer, Mozilla Firefox.

If cookies are not used, the website may not function correctly.

Data Storage and Security

We use data until it is necessary to achieve the purpose or as required by law.

We store and process the collected data in Estonia, the European Union, or the European Economic Area. In certain cases, data may be processed outside the European Union by third parties.

We treat data as confidential, and unauthorized persons do not have access to it.

User Rights

Users have the right to:

  • Access their data.
  • Request the correction or deletion of data.
  • Request restrictions on data processing.
  • Request data transfer.

Subscribers to newsletters can unsubscribe at any time via the link at the end of the email. Users can make specific choices regarding cookie usage through browser settings.

For additional information, complaints, or to exercise your rights, please send an email to alan@limitlessmachining.eu.

In addition, users always have the right to contact the Data Protection Inspectorate or the court for data protection.